Customer Master Data Analyst / Lead - Reporting, MIS, analytical techniques, quality moniting

Job Description

Recommend enhancements to and maintain customer master data policies and procedures to ensure customer data meets defined quality targets This includes identifying gaps in policies and procedures to leadership Assist with and utilize an audit methodology which quantifies customer data quality and verifies usability of the data Work with various departments to determine root cause of data problems and identify requirements to address the problem or implement process improvement initiatives Continuously identify opportunities to automate customer data analysis to increase efficiencies and enhance data accessibility and quality This includes conducting assessments of existing analytics tools and determining opportunities to enhance existing capabilities and increase quality in order to deliver meaningful data analysis Assist in the development of analytical techniques and data quality monitoring as needed Effectively complete analysis of data to identify investigate data quality issues and document data quality issues and identify ways to improve data quality Actively participate in the development and delivery of internal education and knowledge exchange sessions relating to data quality Accurately complete all requests related to customer account creation andor account data maintenance and modifications in accordance with auditing controls and procedures ensuring necessary approvals are in place prior to changes Escalate issues to leadership when needed Maintain changes to data process maps document new processes and support ongoing audit requirements Gain and keep up to date on MIS concepts of data models and processes to successfully manage the client attributes within the customer database Assist in the implementation of policies for setting up maintaining validating and cleansing customer data Act as a subject matter expert and support corporate projects to ensure that processes meet data policies and procedures Assist in defining guidelines and KPIs for all master data parameters Apply audit screening processes thoroughly during account setup requests and flag any problematic accounts Provide weekly and ad hoc reporting and analytics from which the business can be viewed and monitored

Keyskills :
Reporting MIS analytical techniques quality monitoring

About Company

Clean Harbors Inc wwwcleanharborscom is a NYSE listed US based 33 billion company Clean Harbors was founded in 1980 near Boston by Mr Alan S McKim who today remains the company8217s Chairman and CEO

Everywhere industry meets environment Clean Harbors is onsite providing premier environmental energy and industrial services Clean Harbors employs a dedicated workforce of 15000 employees and has over 450 service locations across the US Canada and Mexico Beyond addressing the environmental needs of its more than 300000 customers the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico the anthrax attacks in New York the 2015 avian flu outbreak that devastated the poultry industry Hurricanes Katrina Rita and Sandy and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers along with other major chemical releases into the environment

Clean Harbors India has been strategically established as the Global Capability Center GCC to serve our parent company We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors The GCC employees form part of our globally integrated teams that provide cuttingedge IT solutions and production support across platforms Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance HR Procurement IT and Operations Our aggressive growth plans open significant career advancement opportunities for our employees

The upcoming stateoftheart facility in Skyview Hitech City Hyderabad httpwwwtheskyviewin will be our new home by middle of 2019 Clean Harbors has substantially invested in the GCC to support its growth plans The Company will be celebrating its 40th year in 2020 and is counting on the GCC to be a part of extending that track record of success

What should you expect at the Skyview location A high energy respectful work environment focused on professional growth of our employees is the cornerstone of our work culture No matter where in the company your career may take you your work will truly matter As our business continues to develop and grow you will have ever expanding opportunities to influence the way todayx27s business impacts our environment Come join our expanding team and be rewarded with an outstanding work culture and opportunity to grow alongside us