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Job Location | Iran |
Education | Not Mentioned |
Salary | Rs 50,000 - 3.5 Lakh/Yr |
Industry | Government Department |
Functional Area | Special EducationTeacher / Tutor |
EmploymentType | Full-time |
Key Responsibilities Providing exceptional support to internal teams regarding any system issues that have been escalated to the Technical Support Engineering Team in accordance to Service Level Agreements Collect, analyze and work to provide solutions for projects, client/partner initiatives, day to day issues and other related responsibilities Properly document results of analysis and obtain internal team and external clients/partners sign-off on solutions and/or processes Serve as a liaison between various internal teams such as Development, QA, DBAs and Professional Services Become an expert in all facets of the SAP Field glass proprietary services procurement application Participate in special projects and teams when required as well as take part in meetings with clients technical personnel as required Communicate complex issues both at a technical and non-technical level to different audiences Have the foresight to identify best solutions for specific situations and contribute ideas to enhancing the SAP Field glass application based on both internal and client needs Contribute in creating documentation for both internal and external use Demonstrate ability to be productive with minimal supervision, have focus on service and the foresight to understand future impacts current changes may have on the SAP Field glass application and/or clients business processes Participate in weekend support activities and extended coverage if requiredInterested candidates are required to send their resume to: tecksolutions11@gmail.com
Keyskills :
automationanalysissapagreementsprocurementbusinessfieldglassforesightsupervisionengineeringtroubleshootingbasiscolorervicelevelprofessionalservicestechnicalsupportspecialprojectscustomerservicecorporateliaison