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Customer Onboarding Strategist, Global Customer Solutions (Hebrew, English)

2.00 to 5.00 Years   Ireland (Ireland)   08 Jan, 2025
Google India Pvt Ltd
Job LocationIreland (Ireland)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryInternet/Dot com/ISP
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

: Customer Onboarding Strategist, Global Customer Solutions (Hebrew, English)Location: Dublin, IrelandExperience Level: EarlyMinimum Qualifications:

  • Bachelors degree or equivalent practical experience.
  • 2 years of experience in advertising sales, business development, marketing, start-ups, or media.
  • Ability to communicate in English and Hebrew fluently to support client relationship management in this region.
Preferred Qualifications:
  • Experience with video or TV media.
  • Understanding of Googles advertising products and the technology industry.
  • Ability to reach out to customers and assist them in adding value to their business.
About the JobBusinesses that partner with Google come in all shapes, sizes, and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research, and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Googles key clients, and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.As a Customer Onboarding Specialist, you will educate new customers, help solve problems, drive strategy, and ensure the adoption of our products. Throughout our customer lifecycles, we prioritize delivering customer experience and onboarding. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, youll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
  • Own and manage customer relationships from creating their first campaigns through successful implementation for a customers first six months using Google ads.
  • Help the customer define their needs and manage their timeline.
  • Be a Google ads expert and educate on our products and measurement solutions.
  • Respond to customer emails and calls regarding implementation.
  • Successfully transfer our customer relationships to customer account managers after onboarding.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Keyskills :
client relationship management google advertising products customer onboarding strategy market analysis communication skillsjob posting recruitment workforce

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