Assistant Manager Quality

Job Description

HiWe are looking forAssistant Manager QualityJob description
• Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory.
• Overall experience of Minimum of 8 year in BPO voice program from premium contact centers is required.
• Should have experience in managing team performance.
• Telecom and E-Commerce experience would be added advantage
• Effective monitoring of champions and providing instant feedback on productivity issues wherever required.
• Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc.
• Graduates from any stream or Global Equivalent degree
• Should be willing to work in 24*7 rotational shifts
• 5 days working, Rotational Week Off
• Location : Bhopal
Whats App your updated CV & below details at hidden_mobile
• Name
• Age
• Education
• Total exp as AM
• Team Size
• Current City
• Current CTC
• Exp CTC
• Notice Period
• R you okay with relocation

Keyskills :
csatcall qualityquality assurance7qcqualityroot cause analysiscall monitoringsix sigma qualitypareto analysismanager