Call Center Representative

Job Description

Are you fresher Do you have excellent communication skills Are you looking for some exciting and challenging role Then go ahead with the below job description.A brief Introduction of Teleperformance:Teleperformance was founded in 1978 by Daniel Julien in Paris, France. Globally, it operates in about 135,000 computerized workstations, with more than 190,000 employees across 340 contact centres in 74 India, there are 6 centres: 3 in Jaipur, 1 in Gurgaon, 1 in Mohali & 1 is a BPO company, hence the major hiring requirements are of agent staff .Usually, and the hiring count is around 1000 to 2000 candidates every month for all 6 sites which includes hiring for Domestic, Premium Domestic hiring process is quite simple: There are 2 rounds of interview: HR Round & Ops Round. Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail. Hiring is done at Pan India level.Job DescriptionTeleperformance hiring for International Customer support executives with salary upto-27k CTC/ Fresher/ Exp both can apply @ Mohali/ HR Connect **********Salary-23k, 25k and 27k CTC.Any Educational Background, should be 12th pass and 18 years old*Any Graduate/UG Dropout **Good communication skills required- Written and Oral.**Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.*Responsibilities and DutiesResponsible to deliver high quality and productivity results that meet the identified targetsWould require strong upselling skillsEnergetic, friendly and approachable individuals who understand the importance of great customer serviceNeed strong command on convincing the customersTransaction handling Services, Problem Solving Efficiency.Maintains composure and patience with customersAbility handle tough situation with customerHit the client metricsRequired Experience, Skills and QualificationsLanguage proficiency spoken Good Communication skillsHighly motivated and target driven with a proven track record in salesPrioritizing, time management and organizational skillsExcellent selling, communication and negotiation skillsOutstanding verbal, written and listening skills (English)Understands details of several functions to provide quality serviceCarefully write/type messages to ensure professional toneCandidate should have good knowledge about ComputerMust be 18 years of age or olderHigh School Diploma or equivalent requiredCandidate should have excellent Interpersonal skillsOpen to work in rotational shifts, according to business needsMust pass Operations ValidationCandidate should have all relevant documentsHR Connect -Mustafa-**********Additional Benefits for CandidatesRelocation bonus will Provide.Free Guest House Accommodation for 15 days(Regional or International joining in Indore and Jaipur), till first salary(Regional Mohali).Travel tickets reimbursement Provide.Candidate are eligible for an IJP after 6 months.Note-THR will Not take any Charge From candidates.Thanks. Are you fresher Do you have excellent communication skills Are you looking for some exciting and challenging role Then go ahead with the below job description.A brief Introduction of Teleperformance:Teleperformance was founded in 1978 by Daniel Julien in Paris, France. Globally, it operates in about 135,000 computerized workstations, with more than 190,000 employees across 340 contact centres in 74 India, there are 6 centres: 3 in Jaipur, 1 in Gurgaon, 1 in Mohali & 1 is a BPO company, hence the major hiring requirements are of agent staff .Usually, and the hiring count is around 1000 to 2000 candidates every month for all 6 sites which includes hiring for Domestic, Premium Domestic hiring process is quite simple: There are 2 rounds of interview: HR Round & Ops Round. Both the interviews are carried on over the phone and once the candidate is shortlisted, offer letter is released for the same on mail. Hiring is done at Pan India level.Job DescriptionTeleperformance hiring for International Customer support executives with salary upto-27k CTC/ Fresher/ Exp both can apply @ Mohali/ HR Connect 9818031859Salary-23k, 25k and 27k CTC.Any Educational Background, should be 12th pass and 18 years old*Any Graduate/UG Dropout **Good communication skills required- Written and Oral.**Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.*Responsibilities and DutiesResponsible to deliver high quality and productivity results that meet the identified targetsWould require strong upselling skillsEnergetic, friendly and approachable individuals who understand the importance of great customer serviceNeed strong command on convincing the customersTransaction handling Services, Problem Solving Efficiency.Maintains composure and patience with customersAbility handle tough situation with customerHit the client metricsRequired Experience, Skills and QualificationsLanguage proficiency spoken Good Communication skillsHighly motivated and target driven with a proven track record in salesPrioritizing, time management and organizational skillsExcellent selling, communication and negotiation skillsOutstanding verbal, written and listening skills (English)Understands details of several functions to provide quality serviceCarefully write/type messages to ensure professional toneCandidate should have good knowledge about ComputerMust be 18 years of age or olderHigh School Diploma or equivalent requiredCandidate should have excellent Interpersonal skillsOpen to work in rotational shifts, according to business needsMust pass Operations ValidationCandidate should have all relevant documentsHR Connect -Mustafa-9818031859Additional Benefits for CandidatesRelocation bonus will Provide.Free Guest House Accommodation for 15 days(Regional or International joining in Indore and Jaipur), till first salary(Regional Mohali).Travel tickets reimbursement Provide.Candidate are eligible for an IJP after 6 months.Note-THR will Not take any Charge From candidates.Thanks.

Keyskills :
customer caretelecallinginbound callsbpo voicecustomer servicevoice processinternational bpocustomer supportbpo backofficebpo non voiceinternational voice processcustomer retentionchat processinbound tellecallinginternational call centercal