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customer care associate

1.00 to 2.00 Years   Jaipur   20 Nov, 2024
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationJaipur
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryGems / Jewellery
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    As a Call Center Associate, you will be responsible for providing exceptional customer service to our global retail channels. Your primary role will involve handling calls, addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.Requirement and Skills: -oHigh school diploma or equivalent.oProven experience in a call center or customer service role is advantageous.oStrong active listening and problem-solving abilities.oExcellent communication and interpersonal skills.oAbility to work in a fast paced and dynamic environment.oAdaptability and willingness to work in a 24/7 environment, including weekends and holidays.oCustomer-centric attitude with a genuine desire to serve customers.oStrong attention to detail and organizational skills.oAbility to remain calm and professional under pressure.

Keyskills :
Problem SolvingCustomer SatisfactionPatienceProduct KnowledgeTime ManagementGood Communication

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