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Customer Representative Officer

1.00 to 5.00 Years   Jaipur,Other Rajasthan   19 Oct, 2024
Job LocationJaipur,Other Rajasthan
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Manage phone calls of customers, handling leads grievance, etc Generate sales leads, from potential customers Good command of MS Office, for presentations, etc Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Any other task delegated by department head.Job Type: Full-timeBenefits: Health insurance Provident FundSchedule: Day shiftExperience: total work: 1 year (Preferred)Work Location: In person,

Keyskills :
MS OfficeCustomer ServiceSales

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