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Front Desk Associate

1.00 to 5.00 Years Jaipur,Other Rajasthan 01 Apr, 2025

Job Location	Jaipur,Other Rajasthan
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job role: Front desk manager/executive/associateLocation: North IndiaDepartment: Hotel operationsJob experience: 1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the companys backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per companys standard operating procedures.Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the companys vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issuesQualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in Northern India High attention to detailJob Types: Full-time, PermanentBenefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident FundSchedule: Day shift Evening shift Morning shift Night shift Rotational shiftApplication Question(s): What is your current annual CTC (in lakhs) What is your notice period (in days) Work Location: In person,

Keyskills :
Hotel operationsHousekeepingSupervisionQuality managementConflict resolutionVendor managementInterdepartmental coordinationHospitality industry knowledgeFront desk managementFB managementGuest experience managementRMengineering management

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