Customer Service Associate

Job Description

We are looking for a Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will communicate with customers through various channels, such as phone, email, and chat, to address their inquiries, complaints, and requests. The ideal candidate should have excellent communication and problem-solving skills. Prior experience in customer service is preferred.Customer Support Executive Responsibilities:Responding to customer inquiries and resolving problems in a professional and timely mannerAssisting customers with product information, ordering, billing, and account inquiriesProviding technical support for software, hardware, and other productsEnsuring customer satisfaction and maintaining a high level of customer serviceRecording and maintaining accurate customer records and informationCollaborating with other departments to resolve customer issuesIdentifying and escalating complex issues to the appropriate teamsKeeping up-to-date with product knowledge and industry trendsContributing to the improvement of customer support processes and proceduresOther DetailsSalary-28,000/- to 49,000/-Required Experience-0 To 4 YearsMinimum Age-18RequirementsQualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,IntermediateWork Department-Customer SupportWork Industry-IT,Automation,Banking,Finance,Education,Telecom,Skills-Familiarity with customer support software and CRM systemsfor more clarification contact to this number-hidden_mobileAlso Share Your CV hidden_emailRegardsHR Placement Team

Keyskills :
domesticcustomer servicemanager of managersback office