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Customer Service Executive

2.00 to 7.00 Years   Jaipur   06 Dec, 2024
Talish Solutions
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We have a vacancy for Customer Service Executive for 100 years old logistic company at Jaipur Location.Designation: Customer Service ExecutiveLocation: JaipurPosition Overview: We are looking for a proactive and customer-focused Customer Service Executive to join our logistics team. The ideal candidate will manage client interactions, coordinate shipments, and ensure a seamless delivery experience.Key Responsibilities:Serve as the primary point of contact for customers regarding shipment inquiries and updates.Coordinate with operations and delivery teams to ensure on-time dispatch and delivery.Handle documentation, including invoices, shipment tracking, and proof of delivery.Resolve customer complaints and issues promptly while maintaining high satisfaction levels.Monitor shipment schedules and communicate delays or changes effectively.Maintain accurate records of customer interactions and shipment details.Qualifications & Skills:Education: Bachelors degree or equivalent experience in logistics or customer service.Experience: 2-5 years in a logistics or supply chain environment preferred.Strong problem-solving and organizational skills.Excellent verbal and written communication skills.Please send your updated Resumes to hidden_emailRegards,Krishna MakwanaTALISH SOLUTIONS91 hidden_mobile / hidden_email

Keyskills :
customer supportimportchacustomer service

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