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Customer Service Executive

Fresher   Jaipur   31 Jul, 2025
Aarika Hr Professionals Private Limited
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    1. Respond to customer inquiries and resolve issues in a timely and efficient manner.2. Provide accurate and helpful information about our products/services to customers.3. Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed.4. Document customer interactions and maintain accurate records of customer issues and resolutions.5. Meet customer satisfaction and first-call resolution targets.6. Collaborate with internal teams, such as sales and product, to resolve customer issues and improve overall customer experience.7. Stay up-to-date with product knowledge and industry trends to provide informed support to customers.

Keyskills :
telecommunicationcustomer satisfactiontechnical supportcommunication skillsproduct knowledge

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