hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Executive

0.00 to 1.00 Years   Jaipur   13 Apr, 2025
StarMaxx HR Services
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    The Climax International Voice Process likely refers to a job position within a call center or customer support company based in Jaipur, India, under a company named Climax International. The Voice Process typically involves handling customer service calls, inbound or outbound, where employees communicate with clients or customers through voice-based communication.Heres an example job description for a Voice Process position at a company like Climax International in Jaipur:Job Title: Voice Process AssociateLocation: Jaipur, RajasthanCompany: Climax InternationalJob Overview: We are looking for energetic and customer-oriented individuals to join our team as Voice Process Associates. As part of the Voice Process team, you will be responsible for handling inbound and/or outbound calls, providing excellent customer service, addressing queries, resolving complaints, and ensuring customer satisfaction in a timely and professional manner.Key Responsibilities:
    • Answer inbound customer calls or make outbound calls in accordance with established guidelines.
    • Address customer queries, concerns, and issues in a clear, friendly, and professional manner.
    • Maintain knowledge of products, services, and policies to provide accurate information.
    • Resolve complaints and provide solutions to customer problems, ensuring positive customer experiences.
    • Document interactions with customers and update customer information in the database as required.
    • Maintain performance metrics such as call handling time, first call resolution, and customer satisfaction scores.
    • Ensure adherence to quality standards and compliance with company processes.
    Requirements:
    • Excellent communication skills in English (both written and verbal); knowledge of additional languages is a plus.
    • Strong problem-solving skills and the ability to remain calm under pressure.
    • Prior experience in a customer service or voice process role is preferred but not mandatory.
    • Basic knowledge of computer applications and CRM software.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Flexible to work in rotational shifts, including night shifts if required.
    Desired Skills:
    • Strong interpersonal skills with the ability to build rapport with customers.
    • Patience and a positive attitude toward resolving customer issues.
    • Team player with a commitment to providing high-quality service.
    Educational Requirements:
    • High school diploma or equivalent. A bachelors degree is a plus.
    Perks and Benefits:
    • Competitive salary with performance-based incentives.
    • Health insurance and other employee benefits.
    • Opportunity for career growth and skill development.
    • A supportive and collaborative work environment.
    This description provides an overview of the key duties and requirements for a typical voice process role in customer service. If you have specific details about the company or role youre referring to, feel free to share, and I can tailor the description further!

Keyskills :
bpocustomer supportinternational bpo

APPLY NOW

Customer Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved