Desktop Support Engineer

Job Description

Roles and ReABOUT COMPAY PROFILE:Welcome to Precision! Where Talent is nurtured, and Dreams come True.We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration. We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large.Precision is a buzzing hive of knowledge and technology and experiences with emphasis on Precision in what we do. And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all.We are looking for System Engineer at Hyderabad Immediately for possessing the following skills:Position System EngineerKey skills Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools. Work experience 1+Location Vapi (Valsad Umargaon) & Bhopal,& Jaipur,West medinapurSeniority level L1 Job Function End-user Support Number of Vacancies 15Industry Information Technology & Services. Education B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UGSupport 24/7Flexibility Field Support & Resident EngineerSalary Max and CTC 17000 & THS - 14000we are seeking a reliable and detail-oriented person to join us as an Associated Professional - Infrastructure. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!FM s in this role get to:Be the Expert: Troubleshoot hardware & accurately determine fixes; research issues and resolves technical problems; Complete technical and special projects as assigned.Be the Point of Contact: Resolve basic level 2 and some level 3 issuesEnable and Guide: Perform post-resolution follow-ups to help requests; implement and maintain operational documentation and proceduresEnable the workforce: Coordinate and/or perform remote fixes at the desktop level, including installing and upgrading software, and configuring systems and applications; remotely troubleshoot issues relating to hardware and softwareKeep management updated: Relay important information in the form of timely and accurate reports; issue the daily operations status report and project status reports as requiredQualifications:Our most successful candidates will have:

• Any Degree
• Experience in IT support relating to technical issues involving Microsofts core business applications, Operating Systems both desktop and Server(Windows, Linux, AWS), Active Directory, DNS, Exchange platforms both hosted and on premise
• Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software.
• Knowledge in Hardware / Software troubleshooting.
• Experience as System Administration, Operating Systems, Software Performance Tuning, Networking Knowledge, Software Requirements.
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with ServiceNow applications preferred.
• Proactivity in developing trust and professional rapport with employees and team members; work as a team-player.
• Ready to work 6 days in a week with Rotational shifts / rotational week off.
• Provide Technical Support 24x7 on-call /email/ chat support.sponsibilities

*************@precisionit.co.in, Roles and ReABOUT COMPAY PROFILE:Welcome to Precision! Where Talent is nurtured, and Dreams come True.We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration. We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large.Precision is a buzzing hive of knowledge and technology and experiences with emphasis on Precision in what we do. And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all.We are looking for System Engineer at Hyderabad Immediately for possessing the following skills:Position System EngineerKey skills Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools. Work experience 1+Location Vapi (Valsad Umargaon) & Bhopal,& Jaipur,West medinapurSeniority level L1 Job Function End-user Support Number of Vacancies 15Industry Information Technology & Services. Education B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UGSupport 24/7Flexibility Field Support & Resident EngineerSalary Max and CTC 17000 & THS - 14000we are seeking a reliable and detail-oriented person to join us as an Associated Professional - Infrastructure. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!FM s in this role get to:Be the Expert: Troubleshoot hardware & accurately determine fixes; research issues and resolves technical problems; Complete technical and special projects as assigned.Be the Point of Contact: Resolve basic level 2 and some level 3 issuesEnable and Guide: Perform post-resolution follow-ups to help requests; implement and maintain operational documentation and proceduresEnable the workforce: Coordinate and/or perform remote fixes at the desktop level, including installing and upgrading software, and configuring systems and applications; remotely troubleshoot issues relating to hardware and softwareKeep management updated: Relay important information in the form of timely and accurate reports; issue the daily operations status report and project status reports as requiredQualifications:Our most successful candidates will have:

• Any Degree
• Experience in IT support relating to technical issues involving Microsofts core business applications, Operating Systems both desktop and Server(Windows, Linux, AWS), Active Directory, DNS, Exchange platforms both hosted and on premise
• Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software.
• Knowledge in Hardware / Software troubleshooting.
• Experience as System Administration, Operating Systems, Software Performance Tuning, Networking Knowledge, Software Requirements.
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with ServiceNow applications preferred.
• Proactivity in developing trust and professional rapport with employees and team members; work as a team-player.
• Ready to work 6 days in a week with Rotational shifts / rotational week off.
• Provide Technical Support 24x7 on-call /email/ chat support.sponsibilities

kalyani.sahoo@precisionit.co.in,

Keyskills :
troubleshootingnetworkinglanoperating systemsmicrosoft outlookit supportfield supportremote supportprinter supportactive directorydaily operationsspecial projectstechnical supportit infrastructureperformance tuningcommunication skillssyste