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International Customer Support Executive

Fresher   Jaipur   11 Sep, 2025
ASSIGNX GLOBAL SOLUTIONS LLP
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: International Customer Support Executive Location: Jaipur, Rajasthan (Work from Office) Experience: Minimum 1 Year in International Voice Process Salary: 4,00,000 5,00,000 per annum Industry: BPO / Call Centre / ITES Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent Shift Timings: Night Shift / Rotational Shifts (US/UK-based process) Education: UG or Graduate in any discipline Language Requirement: Excellent English communication skills (spoken & written)We are hiring International Customer Support Executives for a reputed process in Jaipur. The role involves managing customer interactions across international markets (US/UK), resolving queries, and providing excellent service.Key Responsibilities:
    • Handle inbound/outbound international calls or chats/emails professionally
    • Resolve customer queries with patience and empathy
    • Maintain service quality as per SLA guidelines
    • Update CRM systems with accurate interaction details
    • Meet individual and team KPIs (CSAT, FCR, AHT, etc.)
    • Stay updated on product and policy changes
    Candidate Requirements:
    • At least 1 year of experience in international voice support
    • Strong command of the English language
    • Ability to work in night shifts or rotational shifts
    • Customer-first attitude with good problem-solving skills
    • Typing speed of 30 WPM preferred
    • Willingness to relocate or work from Jaipur location
    Perks and Benefits:
    • Fixed salary with timely payouts
    • Shift allowance and performance-based incentives
    • Friendly work culture and growth opportunities
    • Training and development programs

Keyskills :
international voice processinternational bpocommunication skillsinternational call center

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