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Regional Business Head - Phone Sales

Fresher   Jaipur   28 Feb, 2026
Skywings Advisors Private Limited
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Key Roles & Responsibilities1. Strategy & Business Planning
    • Drive strategic planning to achieve regional sales targets.
    • Monitor cluster/group performance and implement incentive schemes.
    • Provide inputs on product improvements, new launches, and sales process enhancements.
    2. Sales Growth & Cost Management
    • Ensure achievement of premium and productivity targets.
    • Drive successful product launches and marketing campaigns.
    • Review monthly performance, backlog, and customer insights.
    • Manage regional P&L and profitability.
    3. Partner & Relationship Management
    • Build and strengthen relationships with Bank branches, POS, and distributors.
    • Ensure clear communication and timely query resolution.
    • Drive penetration and activation across mapped branches.
    4. Customer Satisfaction & Retention
    • Monitor customer satisfaction index (complaints, persistency, service standards).
    • Ensure superior customer sales experience and timely service delivery.
    5. People Management
    • Execute recruitment & training plans aligned with business goals.
    • Mentor, coach, and develop TLs/ABHs and team members.
    • Handle critical people issues and succession planning.
    6. Campaign & Activity Management
    • Drive campaign effectiveness, SLA adherence, and productivity.
    • Weekly reviews of TLs/ABHs on running campaigns.
    • Ensure 80% login-to-issuance ratio as per defined TAT.
    • Share best practices and ensure process efficiencies.
    7. Technology & Process Governance
    • Ensure smooth technological support and CRM utilization.
    • Address escalations and activity-related complaints.
    • Maintain strong process adherence and quality standards (QRC closure, call quality monitoring).
    8. Data, Compliance & Risk
    • Use data-driven insights for cross-sell and business expansion.
    • Ensure regulatory and internal policy compliance.
    • Collaborate with risk teams for proactive risk mitigation.

Keyskills :
team managementvrmlife insurancebancaphone salestelevertical

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