Royale Relationship Manager

Job Description

Job Title: Royale Relationship Manager (HNI Clients)Location:MumbaiCompany:AU Small Finance BankDepartment: Liabilities Sales | Branch BankingExperience: 4 to 8 YearsQualification: Graduate / PostgraduateJob DescriptionWe are looking for dynamic and customer-focused Relationship Managers to manage and grow our portfolio of High Net Worth (HNI) clients under the Royale Banking segment.Key Responsibilities:
• Manage and grow HNI customer relationships for liabilities and retail assets.
• Drive CASA and investment product sales through portfolio deepening and NTB (New to Bank) acquisitions.
• Provide superior banking and investment service to Au Royale clients.
• Ensure high customer satisfaction through effective client engagement and advisory.
• Regularly use CRM tools to track interactions and opportunities.
• Comply with internal KYC, AML, and risk management guidelines.
• Ensure achievement of sales targets as per defined scorecards.
Desired Candidate Profile
• Experience: 4-8 years in Retail/Transactional/Relationship Banking, preferably handling HNI clients.
• Strong interpersonal, negotiation, and customer service skills.
• Fluent in English and local language; excellent communication skills.
• High ethical standards with a passion for customer success.
• Willingness to travel and ability to work under pressure.
Interested share your CV to jobstationhr24@gmail.comNote: Other roles also available into banking and NBFCs

Keyskills :
bankingretail bankingcross sellingbranch bankingcasamutual fundshni acquisitionportfolio managementuhni