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Technical Support Associate

1.00 to 5.00 Years   Jaipur   06 Dec, 2024
Globe Communication
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaBack Office OperationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Technical Support:- Provide technical assistance to customers via phone, email, or chat- Troubleshoot hardware and software issues- Resolve technical queries and escalate complex issues- Collaborate with internal teams for issue resolutionBack Office:- Manage administrative tasks, data entry, and record-keeping- Coordinate with teams for project execution- Maintain confidentiality and handle sensitive information- Perform other administrative duties as assignedRequirements:- 1-2 years of experience in HR, technical support, and back-office operations- Bachelors degree in HR, Computer Science, or related field- Excellent communication, problem-solving, and organizational skills- Proficient in MS Office, HR software, and technical tools- Ability to work in a fast-paced environment

Keyskills :
software supportremote desktopemail supportsupport servicesback officetechnical support

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