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Technical Support Specialist

2.00 to 6.00 Years   Jaipur,Other Rajasthan   12 Dec, 2024
Job LocationJaipur,Other Rajasthan
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company Descriptionwe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Technical Support Specialist at Globe Communication in Jaipur. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and escalating complex problems to the appropriate technical teams.Qualifications Proficiency in technical troubleshooting, customer service, and help desk support Excellent communication skills and the ability to explain technical information clearly Experience with operating systems, networking, and software applications Knowledge of ITIL framework and customer support tools Ability to work well in a team and prioritize tasks effectively Certification in relevant technical areas is a plus,

Keyskills :
technical troubleshootingcustomer servicecommunication skillsoperating systemsnetworkingsoftware applicationsITIL frameworkteamworkhelp desk supportcustomer support tools

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