Walk in Drive for Sales officer & Business Manager - Mortgage Vertical

Job Description

• 100% achievement of the assigned targets.
• taking initiative with team for Marketing activities , leafleting , Canopy with team , Identifying new source of business prospect and areas
• Coordinating with prospective customer and existing customers for sourcing new business , arranging meeting with existing customer at their places and arrange meeting with customer and office for other places - like customer meal , meeting , gathering .
• Serving customer queries and Build up customer relationship and develop brand value in the market.
• Attending all the customer queries and providing resolution of their issues accordingly.
• Portfolio Management in Co-ordination with Collection department, collective executive , collection visits , ECS and ACH collection
• Physical verification of customers residence, business and any other asset crucial from credit point of view and verification of photographs taken by RO , verification of legal papers in originals , checking the title document chain , checking property verification with legal documents , checking the reference of business .
• Flowing PM / CH and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification
• Physical Verification of credit related documents like ITRS, Bank Statements, receipts, ledger etc. and the property documents- of these documents
• Preparing basic CAM , appraise , recommendation of cases to appropriate authority , mail approvals from authorities for credit , legal , technical, OPS , Store etc.
• Taking reference check of customer from local market and existing customers
• Following a proper procedure ensuring the proper handling of Property Documents , physical movement of files and papers to central OPS
• Portfolio Management and visit to delinquent cases time to time , Maintaining of WIRR and average Fees, with collaboration of collection team .
• collection and maintaining of data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team
• checking of the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case
• Clearing all queries coming from customer , credit , OPS , Legal , Valuation .
• Timely submission of daily MIS and sourcing data to reporting authority , preparation of sourcing MIS , disbursement MIS , following and completing the audit MIS and queries , OPS pendency and any other work as instructed by senior reporting bosses.
• Doing the clear and honest deal with intact integrity , should not be involve in any kind of direct /indirect interest in the transaction
• Guide, take training session on Sales process, strategies and incentive scheme. Ensure end person should be clearly aware, understand the scheme and working hard to achieve the same.
• Clearing all the queries of the customer and make sure to clear him final ROI , Fess , Charges , and all other terms of the case absolute terms
• Maintaining good and decent behaviour while dealing the customer , visiting his property , shop , godown and specially while taking photos of the property and house and surrounding with permission of the customer
• Conducting the customer reference checks with utmost sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company.
• Nurturing the talent within the team , promote and encourage team members to perform , achieve targets , earn incentive , achieve contests.
• Taking responsibility of confidentiality of information gathered from clients , not to share any information with competition
• Taking the responsibility of company information - not to share the with anybody outside office in any form , Verbal , written , soft , mail any way -whatsoever
• showing and presenting all information collected for any case in healthy and clear terms , not to present any information related to customer , property , credit check , reference etc. about any customer while presenting the case of profile in visiting or appraising the case
• safeguard of company assets provided for serving job responsibilities , like I Card , SIM, Marketing material , Computer Systems etc.

Keyskills :
salesloan officers