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Account manager

5.00 to 7.00 Years   Japan (Japan)   29 Apr, 2025
concentrix bpo pvt ltd
Job LocationJapan (Japan)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryTelecom, IT-Hardware/Networking
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Job Title:Account ManagerThe Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the clients customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

  • Ensure that clients customers are satisfied with our clients services and resolve escalated issues.
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.
  • Evaluate our clients customer needs and propose potential solutions.
  • Be a single contact for our clients customer.
  • Use data to fix customer concerns/roadblocks prohibiting satisfaction.
  • Manage external competitive pressures and handle objections.
  • Work with multiple partners, building relationships with decision-makers at all levels.
  • Manage sales territory and achieve monthly quotas.
  • Negotiate in tough situations.
  • Identify risk and barriers to success; develop contingency plans.
  • Identify opportunities for additional product or service sales.
  • Use data to help influence buying/renewal process.
  • Work with a team and report directly to a Sales Manager.
Location:JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-kuLanguage Requirements:English (Required), Japanese (Required)Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.Locations - LocationJPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku

Keyskills :
client relationship management revenue quota achievement data analysis skillscontract negotiation sales territory management manager sales manager service sales

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