/ Assistant HR Manager (Asst. Head of Department)

Job Description

JOB DESCRIPTIONWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike.The Assistant Human Resources Manager assists the Director of Human Resources to deal with daily operations, provide resources for management and coaching of team members to be effective managers of Human Resources within their area of responsibility. This role manages the Human Resources data for the hotel, and tracks the effectiveness of systems and programs, advising the Director of Human Resources on strategic issues related to the department.What will I be doingAs the Assistant Human Resources Manager, you will be responsible for performing the following tasks to the highest standards:

• Supervise team members in the HR office, ensuring the departments daily operation is running smoothly and team members adhere to set disciplines.
• Liaise with local government authorities regarding labour law, labour relations and arbitration cases.
• Prepare procedures released concerning labour contracts for team members.
• Develop and maintain the team member relations programs, including social and sports activities, service award programs, and employee counseling to increase team members satisfaction.
• Take charge of recruitment according to hotel business requirements and the manning situation.
• Handle the check in / out for Level 8 and above team members.
• Supervise and check all records on sick leave, medical expenses, misconduct and the personnel action form.
• Supervise and support the HR Supervisor to manage the team member facilities.
• Maintain safety and cleanliness of work areas and team member areas, including but not limited to the team member restaurant and locker rooms.
• Supervise and support the HR Supervisor to maintain the smooth operations of Compensation & Benefits.
• Strictly adhere to and ensure the security and confidentiality of the HR department.
• Initiate any new and improved systems / procedures to be implemented in order to upgrade all personnel filing systems and records.
• Handle arbitration cases to protect the hotels benefits.
• Handle team members complaints and communicate with other departments.
• Be in charge of HR audits and standardize HR operations.
• Build HR policies and procedures to increase the efficiency of the department.
• Build an environment of support with other departments.
• Carry out manning analyses, exit interviews and turnover analyses.
• Ensure that team members maintain a high standard of personal appearance and hygiene, adhering to the hotel and departments grooming standards.
• Conduct HR related market surveys to promptly adjust strategy.
• Handle foreigner work permits and visa application.
• Discipline team members.
• Assume the duty of the Director of HR during his / her absence.
• Adhere to the hotels security and emergency policies and procedures.
• Ensure that all team members have a complete understanding of and adhere to the hotels team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Keyskills :
human resources management team member relations recruitment and selection labor law knowledgedata analysis skillshr employee counseling labour relations leave communication skillsexit interviews hr policies presentation skillslabour laws