Customer Service Associate

Job Description

were looking for a customer service associate to answer customer inquiries and ensure all matters and complaints are handled carefully. Good-fit candidates have impeccable communication and leadership skills and are empathetic and professional. If you have experience assisting customers in a similar industry and want to be part of a company and team that are making strides in the [specific] industry, wed love to hear from you.Customer Support Executive ResponsibilitiesMaintain strong customer relationships by responding professionally and appropriately to inquiries.Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customers understanding of that information.Document all customer calls, inquiries, and actions, and follow up with customers after a solution has been presented.Escalate customers inquiries to the appropriate department when needed.Research and stay up to date with company products, services, and processes.Keep track of customer service accounts and relevant data.Recommend process improvements and identify new product and service opportunities based on customer needs.Other DetailsSalary-28,000/- to 49,000/-Required Experience-0 To 4 YearsMinimum Age-18RequirementsQualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,IntermediateHigh school diploma, general education degree, or equivalent.Work Department-Customer SupportWork Industry-IT,Automation,Banking,Finance,Education,Telecom,Skills-Ability to lead a teamfor more clarification contact to this number-hidden_mobileAlso Share Your CV hidden_emailRegardsHR Placement Team

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