Delivery Manager

Job Description

Service Delivery Manager Responsibilities:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without sacrificing customer satisfaction.Assessing customer feedback and using your creativity to establish, improve, and refine services.Remaining organized and meeting deadlines.Building partnerships and liaising with team leaders to determine the companys services, delivery criteria, and solutions for issues that may arisekindly submit your resume avinashkumar55103@gmail.com

Keyskills :
transition managementproject managementpartnershipscustomer relationsdeliveryservice-level agreementsservice improvementservice deskbusinessit outsourcingresumeproblem managementjavacertified professional resume writeroffshoringservice deli