Relationship Manager-Tractor Loan

Job Description

As a Relationship Manager-Tractor Loan in the Rural Banking department, your role is to provide financial solutions to Tractor Loan customers, ensuring value-added customer service. You will collaborate closely with product and operations teams to drive customer acquisition, servicing, and deepening. Your responsibility includes acquiring Dealership business clients and managing relationships to contribute to larger branch banking objectives.**Key Responsibilities:**- Acquire new customers for Tractor Loans with a detailed understanding of credit assessment, offering end-to-end solutions.- Establish a close connection with existing customers through mailers and phone calls, sharing insights on interest rate fluctuations and product offerings.- Empanel new Dealers, DSA, and DST in the market.- Generate sales leads for Dealership business customers through referrals and promotional activities.- Conduct policy training for internal team members.- Proactively resolve customer queries and maintain knowledge of competitor products and market best practices.- Track channels and team for quality sourcing and portfolio health.- Evaluate growth strategy based on competitor analysis and customer feedback.- Recommend process changes to enhance service efficiency and quality across the branch network.- Demonstrate sales planning ability and conceptualize promotions and marketing initiatives.**Managerial & Leadership Responsibilities:**- Attract and retain top talent for key roles in your reporting structure.- Monitor employee productivity, hiring quality, and attrition rates to make necessary improvements.- Enable teams to achieve growth targets by providing necessary support.**Qualification Required:**- Graduation in BA / BCom / BBA / BSc / BTech / BE or any other graduate field.- 2 to 5 years of relevant branch banking experience.Join us as a Relationship Manager-Tractor Loan to drive effective customer acquisition and service while becoming the banking partner of choice for customers. As a Relationship Manager-Tractor Loan in the Rural Banking department, your role is to provide financial solutions to Tractor Loan customers, ensuring value-added customer service. You will collaborate closely with product and operations teams to drive customer acquisition, servicing, and deepening. Your responsibility includes acquiring Dealership business clients and managing relationships to contribute to larger branch banking objectives.**Key Responsibilities:**- Acquire new customers for Tractor Loans with a detailed understanding of credit assessment, offering end-to-end solutions.- Establish a close connection with existing customers through mailers and phone calls, sharing insights on interest rate fluctuations and product offerings.- Empanel new Dealers, DSA, and DST in the market.- Generate sales leads for Dealership business customers through referrals and promotional activities.- Conduct policy training for internal team members.- Proactively resolve customer queries and maintain knowledge of competitor products and market best practices.- Track channels and team for quality sourcing and portfolio health.- Evaluate growth strategy based on competitor analysis and customer feedback.- Recommend process changes to enhance service efficiency and quality across the branch network.- Demonstrate sales planning ability and conceptualize promotions and marketing initiatives.**Managerial & Leadership Responsibilities:**- Attract and retain top talent for key roles in your reporting structure.- Monitor employee productivity, hiring quality, and attrition rates to make necessary improvements.- Enable teams to achieve growth targets by providing necessary support.**Qualification Required:**- Graduation in BA / BCom / BBA / BSc / BTech / BE or any other graduate field.- 2 to 5 years of relevant branch banking experience.Join us as a Relationship Manager-Tractor Loan to drive effective customer acquisition and service while becoming the banking partner of choice for customers.

Keyskills :
Credit assessmentCustomer acquisitionCustomer serviceSalesMarketingCompetitor analysis