Manager Operations

1.00 to 6.00 Years Kalyan, Navi Mumbai, Thane, Mumbai City 30 Dec, 2021

Job Location	Kalyan, Navi Mumbai, Thane, Mumbai City
Education	Not Mentioned
Salary	Rs 1.5 - 3.5 Lakh/Yr
Industry	Education / Training
Functional Area	General / Operations Management,Operations Management / Process Analysis
EmploymentType	Full-time

Job Description

Dear Candidates,We have urgent requirement for given below,1.Position -Operation Manager- Academic Department2. Qualification- Graduate (Commerce background compulsory )3. Experience -2 years of minimum experience in customer service / academic department / operations departmentJob Description -Objective -To develop total satisfaction within the students, faculties and Academic Partners (College / University Partners) for the Educational service rendered by our institution. Ensuring 360 degree process management in all academic operations.Key Result Area (KRA) -1. Team Management

Allocation academic tasks to team members for timely service implementation to students
Ensuring timely completion of all academic compliance from team
Checking team performance on daily, weekly and monthly basis and conducting periodical performance reviews
Checking the team accountable for the tasks and responsibilities
Managing team members to complete their academic & operations work in time
Ensuring all academic reports on technology are maintained and filled by the team for timely analysis

2. Strategic Management

Developing & implementing Academic Plans
Developing and implementing ideas for attracting new students/ batches for all programs
Creating processes to ensure high level of service productivity in all academic activities in each of the batches
Competitor analysis to check operational innovations
Creating strategy within team executions for ensuring high motivation and productive output across all activities

3. Direct Executions

Conducting/ mentoring parents meeting for all academic batches
Streamlining academic processes for smooth flow of operations and implementations by team members
Developing brand loyalty, student/Parent relationship management amongst students of all programs/ batches
Identifying and appointing new faculties for upcoming / existing programs with aid of senior management
Monitoring and evaluating faculties on academic parameters
Developing and maintaining relationship for effective coordination with all institutional partners
Developing processes and high service satisfaction benchmarks for strong student loyalty & retention within all programs
Managing & coordinating employment opportunities for students on timely basis

4. Essential Skills

Excellent communicability and interpersonal skills in language English
Open to learning and adopting Institutions culture
Creative in imparting knowledge and subject information
Professional in practicing ethics and code of conduct.

Candidates are requested to revert back to given mail id or call at given number.Regards,Zeal ,9920031746Reliable Resource Solution

Keyskills :
brand loyaltyteam performancerelationship managementperformance reviewsstrategic managementservice implementationteam managementethicsprocess managementloyaltyoutputcompetitor analysiscustomer serviceinterpersonal skillssenior management

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