Trainer (Sales or Collection Process)- Call Center

Job Description

Designation: Training & Quality- Imarque SolutionsQualification : Any graduateSalary Details: Upto 2 LPA depending on your interview processShift timings: General Shift 9.30 am to 6.30 pmRole & responsibilities
• Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required.
• The Candidate should be able to handle 20 - 30 Trainee batches.
• Ability to multi-task with well-developed organizational skills.
• Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.
• The Candidate will be responsible for delivering high quality voice and accent training to our employees.
Preferred candidate profile
• Minimum 1 year of experience as a Trainer (Sales or Collection Process) in Call center.
• Candidate must proficient in Tamil (speak) and English language.
• Soft skill training working experience.
• Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain
• Good in PPT & Excel.

Keyskills :
salescommunication skillstnibpotrainingcall center trainingtnaprocess