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Cluster Manager - Home and Vehicle Loan

Fresher   Kerala, GujaratGujarat, Odisha, Chennai, Hyderabad, Andhra Pradesh, Jharkhand, Pune, Mumbai City, De   20 Sep, 2025
PRIMATE CONSULTING SERVICES PRIVATE LIMITED
Job LocationKerala, GujaratGujarat, Odisha, Chennai, Hyderabad, Andhra Pradesh, Jharkhand, Pune, Mumbai City, De
EducationNot Mentioned
SalaryNot Disclosed
IndustryFinancial Services
Functional AreaInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities:
    1. Sales & Business Development
    • Drive vehicle loan sourcing through direct sales teams, Bank of India branches, automobile dealers, and DSAs.
    • Ensure achievement of monthly and annual business targets in terms of login and disbursement volumes.
    • Identify and develop new markets and dealer networks to grow business penetration in the cluster.
    1. Team Management
    • Lead, train, and manage a team of 1020 Sales Manager, Relationship Manager Relationship Officer .
    • Allocate targets, monitor performance, and conduct regular review meetings.
    • Promote a culture of performance, accountability, and customer focus within the team.
    1. BOI Branch and Dealer Network Engagement
    • Build strong relationships with Bank of India branch staff to generate consistent lead flow.
    • Partner with automobile dealerships to facilitate joint marketing and promotional activities.
    • Manage DSA/channel partners and ensure they adhere to quality and compliance standards.
    1. Credit & Operations Coordination
    • Ensure file quality and documentation accuracy before login to reduce rejections and delays.
    • Coordinate with credit, operations, and legal teams to facilitate quick turnaround and disbursement.
    • Monitor early delinquencies and ensure corrective actions are taken proactively.
    1. Compliance & Risk Control
    • Adhere to internal lending policies, RBI norms, and KYC/AML guidelines.
    • Support audits, risk assessments, and implement corrective measures promptly.
    • Ensure the overall health of the loan portfolio by maintaining sourcing discipline.
    1. Customer Service
    • Ensure high levels of customer satisfaction through timely service, transparency, and communication.
    • Resolve customer grievances effectively and promote relationship-based sourcing.
    Job-Specific Skills:
    • Sound understanding of vehicle loan products, processes, pricing, and documentation.
    • Strong leadership and team development skills.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to manage high-performance sales teams and multitask across stakeholders.
    • Proficient in MS Office, loan processing systems, and CRM tools.
    Minimum Experience:
    • Minimum 8 years of experience in retail vehicle loan sales or auto finance.
    • At least 5 years in a leadership or cluster-level role managing a team leaders.
    • Experience in banking, NBFCs, or automobile finance companies preferred.
    Educational Qualifications:
    • Graduate in any discipline (mandatory).
    • MBA/PGDM in Marketing, Finance, or Business Management (preferred).

Keyskills :
cluster managerhome loan

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