Customer Support Manager

Job Description

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Customer Support Manager Responsibilities:Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussionsAnalyse statistics and compile accurate reportsRecruit, mentor and develop customer service agents and nurture an environment where they can excel throughOther DetailsSalary-30,000/- to 50,000/-Required Experience-0 To 2Minimum Age-18RequirementsQualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSCWork Department-Operation,Relationship Manager,Customer Support ManagerWork Industry-IT,Banking,Finance,EducationSkills-Excellent knowledge of management methods and techniquesfor more clarification contact to this number -hidden_mobileAlso Share Your Cv -RegardsHR Placement Team

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