Housekeeping Executive

Job Description

• Staff Management:Hiring, training, scheduling, and evaluating the performance of housekeeping staff.
• Operational Management:Planning and overseeing daily housekeeping operations, including room cleaning, laundry, and inventory management.
• Quality Control:Implementing and enforcing cleaning standards, conducting regular inspections, and addressing any issues related to cleanliness.
• Budget Management:Developing and adhering to the housekeeping budget, managing expenses, and optimizing resource allocation.
• Guest/Resident Satisfaction:Ensuring a high level of cleanliness and comfort for guests or residents by addressing complaints and requests promptly.
• Collaboration:Working with other departments, such as front office, maintenance, and food and beverage, to coordinate services and ensure a seamless experience.
• Process Improvement:Identifying opportunities to enhance efficiency and service quality within the housekeeping department.
• Safety and Security:Ensuring compliance with safety and hygiene regulations, as well as safeguarding guest property.
• Strategic Planning:Developing and implementing strategies for long-term housekeeping operations and service improvement.
Skills Required:
• Leadership and Management:Ability to effectively lead, motivate, and manage a team of housekeeping staff.
• Organizational Skills:Strong ability to plan, prioritize, and manage multiple tasks and projects simultaneously.
• Communication Skills:Excellent verbal and written communication skills to interact with staff, guests, and other departments.
• Problem-Solving Skills:Ability to identify and resolve issues related to cleanliness, staffing, or operational procedures.
• Technical Skills:Knowledge of cleaning techniques, equipment, and supplies, as well as basic computer skills for record-keeping and reporting.
• Financial Acumen:Understanding of budgeting, cost control, and financial reporting related to housekeeping operations.

Keyskills :
resolutionconflictcommunication skillsdelegationmotivating