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IT Service desk

1.00 to 5.00 Years   Kochi,Other Kerala   19 Jan, 2025
Inspirisys Solutions Limited
Job LocationKochi,Other Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Required : FemalesNote : Not pref software background candidatesKnowledge about Hardware is must Qualification : BE/B Tech/BCA/BSc / DiplomaFresherExp: 1 - 2 Year>Handling all hardware related issue through call or mail and Assigning calls to the Engineer.>Taking calls from User regarding their network issues, Assign work to Engineers>Preparing Daily pending call report.> Preparing Daily Call Analysis Report.> Working in Excel/ call logging software> Coordination with Vendors> Co-ordinating with Service Providers to get the network issue resolved.Job Type: Full-timeJob Type: Full-timeBenefits: Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from homeShift: Day shiftApplication Question(s): Are you ok with 15k do you have basic computer hardware knowledge Education: Bachelors (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred)Work Location: On the road,

Keyskills :
ExcelVendor CoordinationHardware KnowledgeCall HandlingNetwork Issues

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