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Apply Candidates for- Client Billing Operations - Team Leader

3.00 to 5.00 Years   Kolkata   06 Dec, 2022
JPMorgan
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BDFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Department Description: Client Billing Operations supports the end to end Billing process for the global business units within both Securities Services and Escrow Services. These global CIB clients use Custody, Cash & Liquidity, Collateral Management, Fund Accounting, Transfer Agency, Investment Analytics, Trust & Fiduciary, Middle Office Outsourcing, Foreign Exchange, and other products and services related to servicing assets for traditional and alternative funds. The department is comprised of 150+ full time professionals located in Plano, TX and Manila, Philippines. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Role Description: Client Billing Processing Specialist role will be part of the team in India handling daily operations of the function with key focus on accuracy, timeliness and stakeholder management Summary of Responsibilities:
    • Perform Billing processing within established SLA and provide resolution on payment related inquiries
    • Facilitate process improvements and error resolution based on root cause analysis
    • Maintenance of various trackers/logs for metrics generation
    • Timely escalation of internal and external issues/challenges to Client Billing Management
    Skills and Qualifications:
    • 3+ years of Securities Services Business / Operations experience required
    • Sound knowledge and understanding of various Securities Services Operations products such as Custody, Fund Services
    • Collateral Management, Middle Office Outsourcing and etc.
    • Sound background and experience in transactional processing
    • Research and remediate processing errors to resolve and avoid delays
    • Ensure strict adherence to controls and regulatory impacting procedures
    • Collaborative and emphatic team player
    • Excellent written and oral communication skills
    • Strong analytical and problem solving skills
    ,

Keyskills :
customer relationsqualityclient billingslafund accountingproblem solvingsales

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