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Associate/Senior Associate Voice

2.00 to 5.00 Years   Kolkata   02 May, 2019
Talent Corner Hr Services Pvt Ltd Hiring For Talent Corner Hr Services Pvt Ltd
Job LocationKolkata
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

We have urgent opening for the post of Associate/Senior Associate - (Non-technical) in Sector V, Saltlake, and KolkataPosition: Associate/Senior Associate - (Non-technical)No of Position- 2CTC- 2 to 4 LPALocation- KolkataEducation: Any GraduatesExp- 2 to 6 YearsShift Evening/Night ShiftDesired Candidate Profile:

  • Candidates with excellent written and oral communication skills, judgment and decision making skills.
  • Should be flexible to work in night shifts.
  • Candidate should be a graduate with minimum 2-6 years of Experience in relevant field.
Responsibilities:
  • Continuous interaction with the vendors and the clients based out of USA.
  • Excellent Communication Skill in English.
  • Job role will involve but not limited to back office operations, analysis, and email or phone communication with Vendors and Client.
  • Multitasking will be an essential requirement for this job role.
  • Candidate should be a proactive problem solver who would understand and properly interpret the clients requirements and track the order system.
  • Exceptional handling of MS Office Suite, CRM & Web Based Applications with competent handling of phone calls and emails is required.

Keyskills :
crmbpooodcommunicationskillsoperationsmanagementtechnicalprocesscallingnonvoiceprocessassociatenon-technicalcoldcallingseniorusshiftmarketingautomationtechnicalcallinginboundtelecallingcustomerretentionukshiftemailcampaign

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