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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | DoctorMedical Transcription |
EmploymentType | Full-time |
To assist and coordinate the clinical attention given to the patients of the Clinic, assuring that the service is provided in the best possible condition Detailed duties and responsibilities 1. Assist in basic patient history taking and noting patient/ donor history in SIVIS 2. Counsel the patients and the accompanying family members about the benefits and risks of IVF (IVF or any other investigation / procedure / treatment as advised by the consultant) transparently to enable the conversion of appropriate cases 3. Examine patients and do scans under guidance of Consultant 4. Help the Consultant in procedures : OPU, ET, Endoscopy, IUI 5. Provide with details to the patients and the accompanying family member about the formalities & procedures that will be followed in cases of successful as well as failed cases of failure. 6. Financial counseling to the patients for packages and treatment advised to the patients 7. Coordinate and assist in matching the donor and recipient cycle 8. Maintain data/ records of IVF patients whenever suggested by the consultant e.g. Maintaining IUI/ ICSI pregnancies in SIVIS, Live Birth registry, 9. Monitor the reporting and monitoring mechanisms with respect to the quality at Center and as per the clinical bench marks defined by NIF 10. To listen and solve the feedback, complaints of the patients in coordination with operations departments 11. Champion adoption of SIVIS at the center and input all the required clinical data in SIVIS 12. Keep track of patients progress and keep the referring OB- GYN Specialists informed at periodic intervals. 13. Assist Operation and Sales & Marketing team in designing patient education, awareness programs and organize CME programs to Sales Executives and Practicing Doctors 14. Ensure the maintenance of hygiene and cleanliness in order to achieve least number of hospital acquired infections Internal Stakeholder customer satisfaction Compliance to SOPs % Deviations from regulations as a part of periodic audits MBBS (Recognized MCI council degree) and a Post graduate under MCI/ State Council like MS, MD, DGO, DNB in Obstetrics and Gynecology 1- 2 years of experience in the domain operations preferably in Healthcare sector ( Indicative) ,
Keyskills :
adoption dnb marketing records listen sales cme history matching ivf benefits education hospital alesmarketing clinicaldata customersatisfaction