Business Analyst - Senior Associate

Job Description

A career in Products and Technology is an opportunity to bring PwCs strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.Our team organizes and leads the work of a team to achieve project / program goals within scope, time, and budget while collaborating across all project teams, development teams, and stakeholders to achieve business initiatives. These roles are responsible for planning, organizing, allocating resources, budgeting, tracking, and executing the overall project plan (or sub-projects under a program).To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.
Key responsibilities include:Working closely with the business to identify and analyze core business processes and workflows ( as is and to be ) Conducting interviews and facilitating workshops with SMEs Development of procedural documentation as it relates to business processes Development of clear and detailed process maps and business requirements Identifying process improvement opportunities Identifying and documenting interim and future state processes and workflows Identifying issues and risks and their recommended resolution or mitigation Development of process test scripts as well as coordination and facilitation of end-to-end process dry run testing Transitioning to business users responsible for ongoing management and operation of business processes at end of project Working closely with the change manager to identify how the business processes and/or tools may impact the people aspect of change and provide support where required to ensure successful adoption and sustainability Working towards defined project deliverables, ensuring they are met within the identified project timeline and regularly reporting progress to the Project Manager and/or key stakeholdersThe Business Analyst/Process Analysis must be organized, disciplined and focused with the ability to effectively gain trust by understanding, empathizing and eliciting information from business SMEs and/or technical people to produce the applicable project deliverables.QualificationsBachelor s degree or equivalent in business analysis/process analysis (can you list what the designation would be) related discipline Strong business acumen as well as proven experience working on business driven initiatives.At least 7+ 2 years hands-on experience as a Business Analyst. Strong Business Process Mapping, Process Analysis and Business Process Reengineering skills are essential. Experience with problem solving methodologies such as DMAIC, LEAN or equivalent will be an asset. Strong Analytical skills with a demonstrated ability to comprehensively analyze business processes and workflows Experience in mapping and documenting of interfaces between legacy and new systems Experience in facilitating workshops and conducting interviews The ability to lead and facilitate UAT and defect resolution. This includes experience in creating end to end test cases/ scripts, tracking issues to resolution and facilitating and coordinating UAT with business resources Strong Experience in eliciting and developing business requirements Solid Experience in developing procedural documentation and presentations Experience in data and process modeling using modeling techniques and tools (such as Lucid Charts, ERD tools, Balsamiq, etc), is considered essential combined with solid experience with MS Office, MS Visio, Google (Docs, Sheets, Slides and Draw). Ability and confidence to work closely with stakeholders Proven experience managing business process changes on projects (IT and business) from initiation through to implementation and hand-off to the operations and support organization Experience and/or understanding of organizational change management practices and business processes that address an organization s change readinessExperience working within a waterfall and/or agile project management framework. Agile experience is a nice to have RPA/UiPath experience is a nice to have,

Keyskills :
customer relationsstrong business acumenagile project management