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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job Title / Designation Call Center ExecutivesTechnical Skills(Essential Skills) Process Name: International Voice / Customer Service profile (Australian Process)Shift Timings: Early Morning (8:00 AM to 4:00 PM)- 5 days working (Saturday and Sunday fixed off)Work Location: Salt Lake Sector V, KolkataExperience Needed: Candidates who are Freshers / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can applyTechnical Skills(Desired Skills) Candidate should have excellent communication skills. Should have customer handling skills.Make outbound calls as per business expectations for Customer sales team Ensure complete and correct information is transferred to the customer on every callShould handle the customers confidently and assertivelyEnsure 100% customer satisfaction on all the calls handledReporting basic escalation to supervisorEducation 12th pass with command over EnglishExperience 0- 4 years,
Keyskills :
callcenter customerservice clientservicing internationalbpo customerhandling internationalvoice customersatisfaction bpo kpo ites salt lake sales basic command business outbound marketing echnicalsupp ed