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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 16 - 28 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Telecom SoftwareWeb / Mobile Technologies |
EmploymentType | Full-time |
Responsibilities. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.Responsibilities. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.
Keyskills :
outboundresearchclarifytuxedoamdocsscreenplaysscriptstelegencecommunicationkismetvantivemultiplayercramermartclientdevelopmentcombatdesignkenanarborgameplaysystemssmartclientgamebalanceproductcatalog