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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Call Centre Executives (Job ID: GZCC) At Gozo Technologies Pvt. Ltd. , we are looking for a Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behaviour. Prior Experience: 0 - 5 Years Location: Kolkata No. Of Openings: 5 Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/ or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Meet personal/ team qualitative and quantitative targets Requirements Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Apply No,
Keyskills :
callcenter customerfocus communicationskills verbalcommunication customersatisfaction clarify scripts research outbound ownership communication ACD CTI CallCenterDevelopment ateliaison kf ceManagement