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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Rs 6 - 12 Lakh/Yr |
| Industry | il & Gas / Petroleum |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Dear Applicant,We are seeking a dedicated, organized, and proactive client services associate to join our fast-paced team. Here you will play a vital role in assisting our customers with their financial needs and ensuring they are well tended to and fully satisfied with our services. Must have exemplary customer service skills and an unmatched work ethic.Interested candidates should contact us for the job position.Duties and ResponsibilitiesWork directly with clients to effectively manage their needs and preferencesCommunicate via telephone and email to address customer issuesObtain and process all client information and transactionsAnswer client questions or concerns in a timely, informative, and professional mannerCalmly handle customer complaints and work to find solutionsSeek assistance and report major problems to upper managementCreate new accounts and maintain client portfoliosCompile and update necessary documents, contracts, etc.Ensure compliance with necessary specifications and regulationsProspect for new clients and coordinate initial meetingsDevelop and foster growth within existing clienteleFrequently check-in with clients to confirm their satisfaction of services providedInform clients of any new available services or updates to existing onesWork with and report progress to Director of Client ServicesAssist with human resourcesPerform basic administrative and clerical duties as necessaryAssist with and contribute to marketing and advertising initiativesExhibit expert knowledge regarding the products and services offeredWork according to set standards and operating procedures
Keyskills :
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