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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Communications Specialist Job Summary & Role We are determined problem solvers who think about the big picture without losing sight of the details and treat every customer as the most important. We are here to delight our customers and keep them coming back. We are Responsible for reducing customer pain points. Hours 13:30- 23:30 (Mon to Fri) Responsibilities Communicate directly with our US customers to ensure their experience is completely positive via email & phone. Connect with each customer to create a memorable and personalized experience. Think critically to solve all customer pain points in the shopping process. Connect with vendors & shipping carriers for all customer related issues. Skills Strong analytical skills Strong communication skills Results- oriented Proactive and a team player Empathy and generosity Excellent written & verbal communication Strong Time management skills Experience working with and earning trust with high performing teams. Academics HS/ Degree from a reputed institute in relevant field is mandatory. Experience Maximum 2 3 years professional experience in BPO industry. Job Location Goriahat at E- commerce company.,
Keyskills :
bpo mobile shipping academics management are email trust visit vend carriers shopping bpovoice analytical ecommerce