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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 4.5 - 7 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International) |
EmploymentType | Full-time |
One of our Russia based client looking for Customer Care Executive with 1 years experience in any industry salary 600 usd after 3 month salary will increase 300 usd after 3 month salary will be in 900 usdA customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.The only aim is to ensure customer satisfaction by fulfilling their requirements.Should be confident in troubleshooting any such emerging queries and maintaining high standards.Develops a strong relationship with their customers and generates trust with an open and interactive communication.Acquire and validate information and providing it to the customers with full efficiency.Document or maintain records of each and every interactions with the customers for future evaluation.Setting up customer accounts and provide relevant information to them.Follow the procedure, guidelines provided and implement it while troubleshooting queries.
Keyskills :
salesustomercarecustomerrelationsdataentrycustomerservicecustomersatisfaction