Customer Care Representative

Job Description

We do have the opening for the Cpo,Interested customer care executive for the Bpo.Interested please apply.hift TimingsMale Candidates: Rotational Shifts (Starting from 7:00 AM, 24x7 coverage)Female Candidates: Day Shifts (Any 9 hours till 8:00 PM)Weekly Off: 1 Rotational OffEligibility CriteriaFreshers or Minimum 6 months of experience in Customer ServiceMust clear the Versant Test with a minimum score of 4Key ResponsibilitiesHandle customer queries and complaints through calls, chats, and emailsProvide accurate information on flight bookings, schedules, and policiesManage inbound and outbound interactions professionallyResolve customer concerns and escalate complex cases when requiredSupport back-office operations such as documentation and follow-upsEnsure high levels of customer satisfaction and service qualityAny freshers or experience can apply for the Job

Keyskills :
customer supportdomestic bpobpo operationsnon voicebpotelesalescustomer care