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Customer Service Operations

2.00 to 3.00 Years   Kolkata   06 May, 2019
Accenture
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Customer Service Operations
  • Good To Have Skills :Desktop Transformation
  • Job Requirements :
      • Key Responsibilities : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc Good knowledge on Windows 2000, WinXP, Windows Server Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware Knowledge of Antivirus Symantec, Norton, CA e-trust etc personal computer software Microsoft Office
      • Technical Experience : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc Good knowledge on Windows 2000, WinXP, Windows Server Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware Knowledge of Antivirus Symantec, Norton, CA e-trust etc personal computer software Microsoft Office
      • Professional Attributes : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc Good knowledge on Windows 2000, WinXP, Windows Server Experience in Providing technical Support by performing inst
      • Educational Qualification : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devi
    • Additional Information : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devi
,

Keyskills :
microsoftofficeapplicationdesignitoperationsintegrationcustomerserviceoperationsserviceoperationsechsupp

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