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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Communications SpecialistJob Summary & RoleWe are determined problem solvers who think about the big picture without losing sight of the details andtreat every customer as the most important.We are here to delight our customers and keep them coming back.We are Responsible for reducing customer pain points.Hours13:30- 23:30 (Mon to Fri)ResponsibilitiesCommunicate directly with our US customers to ensure their experience is completely positive viaemail & phone.Connect with each customer to create a memorable and personalized experience.Think critically to solve all customer pain points in the shopping process.Connect with vendors & shipping carriers for all customer related issues.SkillsStrong analytical skillsStrong communication skillsResults- orientedProactive and a team playerEmpathy and generosityExcellent written & verbal communicationStrong Time management skillsExperience working with and earning trust with high performing teams.AcademicsHS/ Degree from a reputed institute in relevant field is mandatory.ExperienceMaximum 2 3 years professional experience.Job LocationGariahat / New Alipur#highperformanceteams #reputation #generosity #timemanagement #relevance #positioning #trusts #responsiveness #email #shopping,
Keyskills :
shipping academics management communication timemanagement mail trust vend carriers shopping relevance analytical generosity reputation responsiveness