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Field Manager, Technical

2.00 to 3.00 Years   Kolkata   15 Apr, 2021
MSD Pharmaceuticals Private Limited
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

This role is responsible for providing technical support to the concerned Zonal Sales team, by conducting technical trainings related to animal health and products to AFMs, organizing and participating in the technical seminars to field veterinarians & customers along with Sales team, attending the customer complaints, meeting Veterinary professionals of field and colleges for sharing of technical inputs, coordinating with VSD Corporate and Diagnostic laboratory in disease surveillance, customer requirements and field trials

Our Veterinary team use their scientific background to provide technical expertise and education to our customers, sales and marketing teams. With a deep knowledge of pharmacology and animal health we engage scientific exchange with external experts and industry leaders ensuring the scientific value of our animal health portfolio is understood.

Responsibilities:

  • Providing Technical Services to customers in assigned geography (these services include on site customer visit along with Sales Team & off side telephonic support as well)
  • Customer Meetings: Meeting customers in a group to create awareness about relevant scientific practices and advancements with an objective to become a partner of choice among customers
  • Special Focus on Key accounts / customers: Collaborating with Key account managers and sales team to define key success areas in each key account and customer and developing and executing a comprehensive Tech service plan for maximizing our gains.
  • Technical Upgradation of Sales team in assigned geography: Staying ahead of curve for recent technical development in Poultry / Ruminant Industry and prepare internal competencies to provide customer support
  • Maximizing Our Company s Global Resources: Strong Collaboration with Sr. Technical Manager to leverage Global technical resources
  • Outbreak management: Attend to, investigate outbreaks/customer complaints related to Poultry diseases as required within the business sphere and provide and counsel the customers for overall improvements. Peer feedback in the process is sent to relevant stakeholders.
  • Supervising Local Clinical Trials and Market support studies in guidance of Sr. Tech Manager.
  • Publication of Clinical Trials & Market Support Study Outcome in relevant peer reviewed Scientific Journals
  • Supervise and provide timely and effective technical materials which maximize selling efforts.
  • Assure that questions from customers are answered thoroughly and correctly in an accurate and timely fashion.
  • Strong Collaboration with IDL Team for maximizing our diagnostic support to customers
  • Collaboration with relevant Technical & Veterinary Education institutes in assigned geographies to further improve our image as Science Driven Organization
  • Resource the useful technical articles from scientific fraternity for publishing the Blue Cross Book in order to the technical knowledge updating of the field veterinary staff.
  • Any other relevant task which can help in improving business
  • Pharmacovigilance Role:
  • Technical support to DPOC for PV cases
  • Ensure PV compliance

Qualifications & Skills

  • Degree in Veterinary Sciences
  • 2-3 years of field experience to handle all field situations and provide technical solutions to the customer needs
,

Keyskills :
salesmarketingbusiness developmentreportingtargeton sitekey accountkey accountsfield trialsanimal healthclinical trialscustomer supporttechnical supporttechnical servicesdigital conversiontechnical seminarscustomer complaintsdisease surve

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