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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 2.0 - 4.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International),Customer Service (Domestic) |
EmploymentType | Full-time |
Job Description Greeting from Adeeba E Services.!!We are hiring for the Inbound Technical Support Process for our Salt Lake OfficeExperience: 1year to 5years in Technical support(Computers,Printers and Router support in BPO)CTC: 1.5Lacs to 2.5LacsLocation: Kolkata (Saltlake)Shift:US ShiftProcess: Inbound Technical Support.Job Role:1. Speaking with customers of US through cold calling and resolving issues.2. Provide them with solutions and relevant packages.3. Close calls with proper service and take payments from the authorise gatewayCriteria:Experience in international BPO for outbound salesTechnical support experience preferableMust have good Communication skillShould have knowledge in call closing for tech supportFlexible for Night shiftBenefits:1.Fixed Salary+Incentives2.Attendance incentives3.Fixed shift4.Friendly environmentContact Ayesha (HR)@ **********,
Keyskills :
cold callingtechnical supportinternational bpobehavioral trainingbposaltlakequotasoutboundpaymentsprinterscommunicationWarm CallingMajor AccountsQualifying ProspectsOutside SalesQuotasProfessional Employer OrganizationManaged Print Servi