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Guest Relations Executive, Hotel Management

2.00 to 7.00 Years   Kolkata   23 Dec, 2019
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaFront Office / ReceptionistFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

1. Answer phones and operate a switchboard 2. Route calls to specific people. 3. Answer inquiries 4. Greet visitors warmly and make sure they are comfortable 5. Call persons waiting for visitor and book them a room to meet in 6. Schedule meetings and conference rooms 7. Ensure reception area is tidy 8. Coordinate mail in-flow and out-flow 9. Coordinate office activities 10. Arrange appointments 11. Send email and faxes 12. Collect and distribute parcels and other mail 13. Update appointment calendars 14. Schedule follow-up appointments 15. Any other related work as assigned

Keyskills :
msoffice frontoffice reception administration guestservice receptionistactivities sales frontdesk hotelmanagement audit customer customerservice operations allshandling relations fresher

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