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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
We are hiring for the Inbound Technical Support Process for our Salt Lake OfficeExperience: 1year to 5years in Technical support(Computers,Printers and Router support in BPO)CTC: 1.5Lacs to 2.5LacsShift: US ShiftProcess: Inbound Technical Support.Job Role:1. Speaking with customers of US through cold calling and resolving issues.2. Provide them with solutions and sale relevant services and packages.3. Close calls with proper service and take payments from the authorise gatewayCriteria:Need Experience in international BPO InSalesTechnical support Sales (outbound/Inbound) experience preferableMust have good Communication skillShould have knowledge in call closing and Sales for tech supportFlexible for Night shiftBenefits:1.Fixed Salary+Incentives2.Attendance incentives3.Fixed shift4.Friendly environment,
Keyskills :
communication sales armcalling coldcalling behavioraltraining qualifyingprospects technicalsupport printers internationalbpo majoraccounts outsidesales