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Hotel Receptionist

11.00 to 21.00 Years   Kolkata   12 Apr, 2023
Master Staffing Solution
Job LocationKolkata
EducationNot Mentioned
SalaryRs 3.5 - 8 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / ReceptionistF&B Service
EmploymentTypeFull-time

Job Description

    Hotel Receptionists are the public face of a hotel and contribute to the guests enjoyment of their hotel stay experience. They book in guests as they arrive, provide information about the hotel facilities and keep accurate records of bookings. They also deal with additional requests from guests and manage incoming phone calls and emails, post and deliveries. In larger hotels, there may be a team of Receptionists that are responsible for maintaining uninterrupted services to guests. Smaller hotels typically have one or two Hotel Receptionists.A successful Hotel Receptionist candidate needs to be able to deal with a range of different situations calmly and practically. They will also have various prerequisite skills and qualifications that include:
    • Problem-solving abilities
    • Strong communication and interpersonal skills
    • Excellent customer service skills
    • Flexibility and the ability to respond appropriately to changing situations
    • Discretion and sensitivity
    • Interested candidates should send his/her updated CV/RESUME TO : hidden_email Head of Recruitment officer.

Keyskills :
a high standard of personal presentation.clear speech.a polite manner.customer service skills patience tact.a good telephone manner.multitasking.resistance to stress.

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