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Hotel Receptionist

3.00 to 6.00 Years   Kolkata   09 May, 2023
Job LocationKolkata
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    A Hotel Receptionist, or Front Desk Officer is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the hotel.ResponsibilitiesWelcoming guests and checking their details against their bookings.Allocating guests their rooms and providing keys.Answering phones from prospective customers and guests, taking messages and delivering them.Completing administrative tasks such as filing and photocopying.Responding to requests for help and information.Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions.Preparing room bills and ensuring prompt payments.Checking guests out, taking payments and returning deposits.If you are interested, kindly forward your CV to, hidden_email

Keyskills :
customer servicecommunication skillstime managementproblem solving

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