| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | Housekeeping |
| EmploymentType | Full-time |
Assist the Executive Housekeeper in order to achieve and maintain the highest standards in cleanliness, hygiene, and comfort. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources.ResponsibilitiesAssist the Executive Housekeeper in planning and budgeting the revenues and costs for the Housekeeping department.Staffing and scheduling of the department and allocation of dutiesDevelop systems and procedures that achieve higher cost efficiency and guest satisfaction.Facilitate learning and development for all the team members of the department.Performance Appraisal/ Management of the staff in the department.Supervise and direct the daily activities of all Housekeeping staff.Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.Address any grievance and counseling issues among the department staff.Reporting relationshipReports to the Executive HousekeeperInterdepartmental interactionVarying degree of interactions with F&B, Front office, HR, Food production, Engineering and Horticulture, Task StatementsManage the inventory of supplies, linen and equipment and maintain their records.Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning suppliesEnsure through regular monitoring of guest feedback, prompt, efficient and accurate service to all guests.Inspect guestrooms (VIPs) and Monitor super room cleaningPlan and implement preventive maintenance and cleaning schedules for rooms and public areas.Monitor productivity standards and Schedule staff in order to optimize manpower.Review the monthly business/occupancy reports and assist the Executive Housekeeper in developing a work plan.Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc).Co-ordinate with the Front Office department on releasing of rooms and special guest requests (hard board, flower arrangements etc).Ensure good physical upkeep, condition of guestrooms and various housekeeping equipment Co-ordinate with the Engineering department for the repairs and maintenance.Stay informed about of industry innovations in cleaning techniques, preventive maintenance and cleaning product technology. RequirementsKnowledge/SkillsThorough Knowledge of Laundry Operations, Horticulture.Budgeting and forecasting techniques.Manpower Planning.Thorough knowledge of modern housekeeping techniques and the latest in cleaning technology, hygiene & safety standards.Knowledge of various chemicals and cleaning equipmentsInventory management & BudgetingWorking knowledge of MS OfficeKnowledge of textiles, fabrics and interior designKnowledge of floriculture, horticulture and landscapingEducationThe Candidate should hold a Degree / Diploma in Hotel Management / Post Graduate Degree in Hotel Management / Specialization in Housekeeping or relevant certification.ExperienceLuxury hotel / resort housekeeping experience would be preferred.Progression through various positions in the housekeeping department, and a minimum of 4 years experience in management of housekeeping operations. All round Rooms Division Experience in a Luxury hotel (Leading Hotels of the World member) will be an advantage.Experience in / a good understanding of Horticulture and Floral programmes
Keyskills :
cleaning safety housekeeping laundry ustomerservice environmentalmanagement frontoffice foodproduction managementsystem guestservice foodsafety problemsolving